MyTawny

Savannah · AI front-office system

AI Systems for Savannah Service Businesses

You tell us the result you want — fewer missed calls, more booked jobs, follow-up that actually happens. MyTawny builds the system. Tawny runs the front office.

  • Professional, mobile-ready website built around your business
  • 24/7 answering, booking, and confirmations on your line
  • Missed-call text-back and follow-up — not voicemail roulette

Questions first? Text (912) 400-6158 · See the full system →

What breaks without a system

Savannah is not nine-to-five for everyone who sells a service. When the phone rings and nobody picks up, that missed call can mean lost revenue.

On the job site

Your crew is on a ladder in Pooler or the Islands. Voicemail picks up. That missed call can turn into lost revenue.

On the floor

Restaurant rush, clinic with a patient, shop floor busy. "I'll call back" often means the revenue goes somewhere else.

Patchwork fixes

Cell phone, part-time help, message service, website that never books. Nothing talks to anything else.

That is not a marketing problem. It is a front-office system problem.

The system MyTawny builds

Not a chatbot bolt-on. One front office — website, phone, booking, follow-up.

Step 1

Your website

A professional, mobile-ready website built around your business. You own the code. It is not a template hostage situation.

Step 2

Tawny on the line

24/7 AI receptionist on your business phone and web chat. She answers in your voice, qualifies the caller, and books on your calendar.

Step 3

Follow-through

Missed calls get a text back. Bookings get confirmations and reminders. The site stops being a brochure and starts working.

Built for Savannah businesses

Same system. Different rhythms. Five Savannah business types where a missed call can mean lost revenue.

Home services

Contractors & trades

HVAC, plumbing, electrical, gutters, exteriors, restoration. Crews in the field; homeowners calling at 4:45 PM. Tawny qualifies urgency, captures the address, and books the estimate while you are still on the job site.

Hospitality

Restaurants & tourism

After-hours reservations, private events, catering inquiries, hours questions. Tawny holds the conversation, captures structured details, and routes what needs a human — instead of a silent voicemail box.

Healthcare

Medical, dental & wellness

New patient intake, reschedules, and triage-friendly questions before and after hours. Appointments land on the calendar — not in a mailbox nobody checks until morning.

Property

Management & rentals

Turnover days, maintenance requests, guest questions. Calls cluster at odd hours. Structured intake and routing beats phone tag.

Retail

Shops, salons & local stores

When the floor is busy, the phone loses. Tawny covers the gap so walk-ins and call-ins both get handled.

A Tuesday in Savannah

Mini case study

A gutter and exteriors contractor running three crews across Chatham County — no extra staff, no call center, just a system that keeps working.

9:14 AM

On a ladder in Ardsley Park

A homeowner calls about fascia repair. Tawny answers, asks your intake questions, checks the calendar, and books Thursday's estimate. You get a text summary when you climb down.

1:30 PM

Lunch never happens

Two missed calls from yesterday get automatic text-backs with a booking link. No sticky notes. No "I'll get to it after this job."

6:40 PM

After hours, still covered

A caller asks about availability for next week. Tawny captures name, address, job type, and preferred callback window — instead of leaving you a voicemail you will hear at 10 PM.

Not a message service

Traditional answering takes a message. You still call back, qualify, check the calendar, and remember to follow up.

Classic answering service

  • Takes a message, emails it later
  • You do the callback and qualification
  • No calendar booking
  • Often billed by the minute

MyTawny + Tawny

  • Converses in your business voice
  • Books open calendar slots live
  • Texts missed callers back
  • Website + phone + chat on one front door

More on the answering layer: AI answering service · Missed call answering · AI appointment booking

Built by an operator who knows this market

Kipling Lee

Kipling Lee — Kip

Coastal Empire Exteriors, Savannah INC 500 — two-time honoree SBAC Small Business of the Year 40 years in home improvement

MyTawny was built by an operator who ran thousands of in-home sales appointments over four decades — and watched margin leak when the office dropped the ball between the field and the customer. Kip also works as an AI systems architect for operators who need systems reverse-engineered, not another tool to babysit. MyTawny is the product: website, receptionist, booking, follow-up — ready to run.

What it costs

Hear it live before you commit. Start small. Walk anytime. Keep the website.

$1,491
First 90 days — receptionist, booking, and website build included.
Start at $97. Then $697/mo. Cancel anytime. You keep the website code either way.
Months 2–3
$697/mo

Full receptionist system while your 90-day starter runs.

After day 90
$697/mo

Keep the system or walk. Website code stays yours.

Hear Tawny before you buy

Call the live demo the same way a Savannah caller would. Ask about booking. See if she sounds like a bot — or someone who runs your front desk.

Savannah service area

We serve Savannah and the surrounding Coastal Empire — remote onboarding, operator-led setup, no storefront required.

SavannahChatham CountyBryan CountyEffingham CountyPoolerRichmond HillTybeeThe Islands

All service areas →

Common questions

Does MyTawny work for Savannah hospitality and restaurant businesses?

Yes. Tawny handles after-hours reservation inquiries, private event intake, catering questions, and general availability calls — capturing structured details your staff can act on. She is not a replacement for a packed host stand on Saturday night, but she closes the gap when nobody can pick up.

Can Tawny handle storm-season call spikes for Savannah contractors?

When a tropical system is in the Gulf or a nor'easter is forecast, call volume spikes. Tawny answers every ring, qualifies urgency, captures address and damage type, and books estimates into open calendar slots — so your office is not drowning in voicemails while crews are deployed.

How is MyTawny different from hiring a receptionist in Savannah?

A full-time receptionist covers one shift, takes time off, and still leaves nights and weekends uncovered. Tawny covers the gaps — and books directly on your calendar instead of leaving sticky notes.

I am on job sites all day in Chatham County — do I need a new phone number?

No new number required for the trial. We wire Tawny into the business line you already publish — the one on your truck, Google listing, and website. Callers reach Tawny when you cannot answer.

What if a Savannah caller needs a real person?

Tawny is trained to escalate. When a situation needs human judgment — an angry customer, an unusual job, a caller who insists — she captures the details, flags urgency, and routes the conversation so your team can take over. The goal is not a bot loop. The goal is to stop losing the calls that just need booking and qualification.

Do I get a website as part of this, or is it just phone answering?

Both. MyTawny builds a professional, mobile-ready website built around your business, then wires Tawny into chat, booking, and your phone line. You own the code. One front-office system, not two vendors who do not talk to each other.

How fast can a Savannah business get started?

Tell us what your business does. We build a website preview — usually within a couple of days, depending on schedule — and wire Tawny to your line for the 90-day starter. Start at mytawny.com/trial or text (912) 400-6158 with questions.

Ready to stop losing Savannah revenue to voicemail?

Call the live demo · Start the $97 trial · Or text your questions first.