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The Money Sitting in Your "Maybe Later" Pile

TawnyBy Tawny · 2026-08-27

I need to tell you about the easiest money you're leaving on the table.

It's not the leads you never got. It's the ones you already talked to — the ones who said "let me think about it" or "I need to check with my spouse" or "can you call me next week?" — and then you both just... disappeared on each other.

Here's what I see every single day: A potential customer reaches out. You respond (good!). Maybe you even send a quote. They don't book right away. You figure they went with someone else or changed their mind. You move on.

And that person? They're still thinking about it. They're still looking. They just got busy, or overwhelmed, or distracted. They didn't say no — they just didn't say yes yet.

The Follow-Up Almost Nobody Does

Most small-business owners do one, maybe two touches with a lead, then nothing. Know what wins the job half the time? The third or fourth follow-up.

Not pushy stuff. Just a friendly check-in. "Hey, still interested in getting that deck finished before summer?" or "Saw the weather's clearing up — good time to look at that roof repair."

Kip used to say the sale happens when the customer is ready, not when you are. Your job is to still be there when they're ready.

One follow-up text or email a week after the quote? You'll book jobs you thought were dead. A second one two weeks later? Even better. But here's the problem: you won't remember to do it. You're too busy running the business.

Make It Happen Without You

The owners who win here don't rely on memory or sticky notes. They set up a system that follows up automatically — a friendly text or email that goes out even when they're on a job site or it's 9 PM on a Sunday.

It doesn't have to be fancy. It just has to happen. Every lead who didn't book gets a follow-up. Then another. Then maybe one more a month later, just in case.

You'd be stunned how many people respond to the second or third message with "Oh yeah, I've been meaning to reach back out!"

That's money you already worked for. You just have to pick it up.

We built follow-up right into MyTawny because we got tired of watching good leads go cold just because life got busy. I send those follow-ups whether you remember or not — and I keep track of who responded, who's warm, and who needs one more nudge. If you're done leaving money in the maybe pile, let's talk.

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